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Privacy Policy

Last updated: 18 February 2025

1. Introduction

This privacy policy (“Privacy Policy”) is prepared by WozyLabs Sdn Bhd (Registration No. 202401039583 (1585430-A)) (“WozyLabs”, “we”, “us” or “our”). We care about your privacy and we are committed to maintaining your trust by protecting your personal data.

We are in the business of event planning and guest management solutions for weddings and other events. We focus on streamlining guest coordination, seating arrangements, RSVPs and event communications to enhance the overall event experience for hosts, planners and attendees. This Privacy Policy applies to the platform, website or any pages owned and operated by WozyLabs (the “Site”).

This Privacy Policy sets out how we collect, process, manage, use, disclose and protect personal data belonging to our Site visitors and other persons (collectively, “you”) who access or use the Site, our web client or professional client, and/or any of our other sites, products or services that link to this Privacy Policy. By accessing the Site, you agree and consent for us to collect, process, manage, use, disclose and protect your personal data in the manner as described in this Privacy Policy.

This Privacy Policy is issued in accordance with the Personal Data Protection Act 2010, as amended or modified from time to time (“PDPA”), and it will enable you to understand the following:

  • the personal data that we collect and process;
  • the sources that we collect your personal data;
  • the purposes of collecting your personal data;
  • to which third parties and under what circumstances we will disclose your personal data;
  • our obligations and your obligations under this Privacy Policy;
  • the storage and retention of your personal data;
  • your rights in respect of your personal data; and
  • what you can do if there are any changes, questions or complaints about your personal data.

By accessing or using the Site, you acknowledge that you have read and understood this Privacy Policy and you hereby consent to the collection, use, processing, disclosure and/or transfer of your personal data by us in accordance with this Privacy Policy.

Please read this Privacy Policy carefully to understand how we are committed to protecting the privacy, confidentiality and security of your personal data.

2. Key Terms

Unless otherwise stated, the words and expressions used in this Privacy Policy shall bear the same meaning as defined in the PDPA, including but not limited to the following:

  • “data controller” means a person who either alone or jointly or in common with other persons processes any personal data or has control over or authorizes the processing of any personal data, but does not include a data processor;
  • “data processor” in relation to personal data, means any person, other than an employee of the data controller, who processes the personal data solely on behalf of the data controller, and does not process the personal data for any of his own purposes;
  • “data subject” means an individual who is the subject of the personal data;
  • “personal data” means any information in respect of commercial transactions that relates directly or indirectly to a data subject, who is identified or identifiable from that information or from that and other information in the possession of the data controller, including any sensitive personal data and expression of opinion about the data subject;
  • “sensitive personal data” means any personal data consisting of information as to the physical or mental health condition of a data subject, his political opinions, his religious beliefs or other beliefs of a similar nature, the commission or alleged commission by him of any offence or any other personal data as the Minister may determine by order published in the Gazette.

3. Personal Data That We Collect And Process

The personal data we collect and process about you may include, but not limited to:

  • your identification details including but not limited to your full name, identity card number or passport number, age, gender and country;
  • your residential address and/or correspondence address (which may include office address);
  • your contact information (e.g. email address and mobile number);
  • records of our communications with you, including any messages and/or emails you send to us;
  • information sent by or associated with the device(s) used to access the Site;
  • your Internet browser information (e.g. IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Site);
  • information in relation to the events to be organised by you, including but not limited to the type of events, number of guests, role in event planning, event frequency and/or other details;
  • any other information which may be provided by you; and/or
  • any other information as may be required by us from time to time for the purposes specified in Clause 5.1 of this Privacy Policy.

4. The Sources That We Collect Your Personal Data

Please be informed that we may obtain your personal data from you and from other sources, including but not limited to:

  • your relationship with us, including information provided by you in any enquiry or survey forms on the Site, when you access or use the Site, or when you communicate with us through phone calls, email and/or other correspondence methods;
  • if applicable, any interactions between you and us through the Site, our social media pages, and our chat applications;
  • third parties connected to you, such as your family members, employees, joint account holders, guarantors and such other persons (subject to your prior consent for them to disclose information relating to you);
  • third parties including marketers, partners, researchers, affiliates, service providers, financial advisers, insurance agents and other parties where they are legally allowed to share your personal data with us; and/or
  • by using Cookies (as defined in Clause 12.1 below), the details of which are set out in Clause 12 of this Privacy Policy.

5. The Purposes Of Collecting Your Personal Data

You hereby acknowledge, confirm and consent that we are authorised to collect and process your personal data, for any of the following purposes:

Verification

  • to verify your identity and any and all information provided by you; and
  • to verify and confirm qualifications for soliciting or concluding any agreements that may be entered into between you and us.

Services and Support

  • to exercise our rights and/or fulfil our obligations under any agreements which we have entered into with you or under the applicable laws;
  • to respond and follow up on any queries, complaints or requests by you;
  • to be used in, to provide and/or to improve the services provided by us, analyse customers’ choices, conduct market surveys, processing invoices and payments;
  • to provide personalised feedback to you in order to maintain, enhance and support the relationship between you and us; and
  • we use Cookies to enhance our processes, advertising, notifications, authentication, security and compliance, analytic and preference management.

Marketing

  • to contact and provide you information regarding our various products and services which may be of interest to you;
  • to contact and provide you information regarding our and our business partners’ offers which include offers of products, new services, new launches, upcoming events, promotions, advertising, marketing and commercial materials;
  • to conduct marketing surveys and questionnaires;
  • to conduct research and development of products and services; and
  • to process your participation in such offers and other marketing events.

Compliance with Laws and Regulations

  • to comply with our obligations, compliance requirements and disclosure requirements under the applicable laws;
  • for audit, compliance and risk management purposes;
  • to assess financial and insurance risks;
  • to detect, investigate and prevent fraudulent transactions or unauthorised or illegal activities; and
  • for prevention of crimes, bribery, fraud and money laundering.

Internal Records and Technical Issues

  • for our internal record keeping in the ordinary course of business;
  • to maintain, update, consolidate and improve the accuracy of our database records;
  • to produce data, reports and statistics which have been anonymised or aggregated in a manner that does not identify you as an individual;
  • to conduct research for analytical purposes but not limited to data mining and analysis of your transactions with us; and
  • to detect, prevent and address technical issues.

6. Disclosing Your Personal Data

We do not sell any of your personal data to any party whatsoever. However, we may use third-party service provider to help us to operate the Site or administer activities on our behalf. For these reasons, we reserve the right to disclose your personal data to carefully selected third parties including our subsidiaries, related and associated companies, affiliates, business partners, service providers, strategic partners, legal and professional advisors, relevant government entities, fraud and crime prevention agencies, and other parties where required by the applicable laws.

In the event of a sale of business, disposal, acquisition, merger, joint venture, debt financing, reorganisation, insolvency, bankruptcy or receivership involving us or our assets to another third party, your personal data may be required to be disclosed and/or transferred to the third party as part of our business assets.

Except as set out above, we will never sell, distribute or disclose any of your personal data (except anonymous aggregate information) to any third party without your express consent.

7. Use Of Personal Data For Marketing Purposes

By accessing or using the Site, you are deemed to have consented for us to contact you via phone calls, text messages, emails and/or other electronic methods in future by using the data provided by you.

You may elect to opt out from receiving any newsletters, updates, promotional materials or other communications by following the “unsubscribe” links or instructions within the email we send you at any time.

8. The Circumstances Which We May Disclose Your Personal Data

Other than those set out in Clauses 6 and 7 above, we will treat your personal data as private and confidential and will not disclose your personal data to any third party unless any of the following events arises:

  • you have given us prior permission to disclose your personal data;
  • we are required or permitted to do so under the applicable laws;
  • we are required to fulfil our obligations as specified in this Privacy Policy;
  • we are required or authorised by any order of court, tribunal or authority, whether governmental or quasi-governmental or requests from law enforcement or any other government agencies with jurisdiction over us; and/or
  • we are required to transfer rights and obligations under this Privacy Policy.

9. Our Obligations And Your Obligations

Our Obligations

The security of your information is our priority. We will keep, protect and process your personal data in a secure manner by maintaining physical, electronic and procedural safeguards, in compliance with the applicable laws and regulations. We will ensure that access of our employees to the personal data which you have provided to us is limited to authorised employees who are trained in handling your information.

Your Obligations

In order for you to access or use the Site, it is obligatory for you to provide us with complete and accurate personal data and keep us updated on your personal data, failing which we may not be able to process your personal data to fulfil the purposes in Clause 5.1 above.

If there are any changes to your personal data, you hereby acknowledge that you have the obligation to inform us immediately, in any event not more than seven (7) calendar days after such changes arise.

10. Storage And Retention Of Personal Data

Your personal data may be stored either in hard copies in our offices, in soft copies stored in servers located in Malaysia, or other information technology storage facilities and servers situated in other countries outside Malaysia.

We will only retain your personal data for so long thereafter as is necessary for us to fulfil the purposes as set out in this Privacy Policy. When we have no ongoing legitimate business need to process your personal data, we will either delete or anonymise it.

11. Your Rights

You have various rights under the applicable laws in respect of your personal data retained by us, including:

  • accessing your personal data (subject to payment of the relevant processing fee, if applicable);
  • requesting rectification or erasure of your personal data or to keep your personal data up-to-date;
  • requesting restrictions on the processing of your personal data; and
  • objecting to us processing your personal data.

12. Cookies

We may use cookies, advertising identifiers, web beacons, tags, scripts, local shared subjects such as HTML5 and Flash or Flash cookies including other similar technology (“Cookies”) on the Site for the purpose of recognising your device upon your access to the Site which we may deliver tailored information to you that matches your account, interests and preferences.

In any event, you may disable, block or deactivate Cookies at any time by adjusting your Internet browser setting to disable such Cookies. For full details on how we use cookies, please refer to our Cookie Policy.

13. Third-Party Websites

The Site may contain links or advertisements to third-party websites. These third-party websites are not related to, associated with us or under our control. Therefore, we are not responsible or liable for their privacy policy in regard to any collection, usage, maintenance and/or sharing of personal data of such third-party websites.

14. Minor’s Privacy

The Site does not address anyone below the age of eighteen (18) (“Minor”). We do not and will not knowingly collect personal data from any Minor. If you are a parent or guardian and you are aware that your Minor has provided us with any personal data, please contact us immediately.

15. Revisions To This Privacy Policy

We may, from time to time, modify, update or amend the terms of this Privacy Policy to reflect changes in the applicable laws, the Site, our data collection use and practices. We will post the updated Privacy Policy on the Site which shall be effective immediately upon being posted on the Site.

16. Inconsistency

In accordance with Section 7(3) of the PDPA, this Privacy Policy is issued in both English and Bahasa Malaysia. In the event of any inconsistency between the English version and the Bahasa Malaysia version of this Privacy Policy, the English version shall prevail over the Bahasa Malaysia version.

17. Data Protection Officer And Contacts

If there are any changes to your personal data, and/or if you have any question in respect of the collection, use, processing, disclosure and/or transfer of your personal data, and/or you would like to exercise any of your rights as set out in this Privacy Policy, you may contact our data protection officer at:

NameMuhammad Ariff Taha Bin Haron
AddressBO1-C, Boutique Office 1, Menara 2, Levels 15-19, 3, Jalan Bangsar, KL Eco City, 59200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur